Beginning in the Fall 2017 semester, OACS is narrowing the focus of our Classroom Technology Support to BSOS departmental classrooms and conference rooms only. All General Purpose Classrooms (GPCs) previously under the OACS support umbrella are now supported by the main classroom support operation within DIT. Each GPC should have been updated with signage providing the new support contact information from DIT. For more information regarding the changes to DIT’s Classroom Support, please visit the following page:

https://it.umd.edu/news/2017/classroom-updates

Please contact DIT directly for assistance with any GPC using one of the following methods:

• Call 301-405-2500

• Email classrooms [at] umd [dot] edu ()

• Go to www.itsupport.umd.edu and use the Classroom Support links located to the left

OACS will continue to provide training and “first-response” support for departmental classrooms within BSOS. OACS User Support Technicians are charged with fulfilling instructional technology needs by:  

• Assisting instructors in learning to operate the provided equipment, including microphones, cameras, LCD projectors, conference phones, and presentation software.

• Verifying that classroom technology is in good working condition

• Coordinating the resolution of classroom technology and facilities issues with BSOS and UM Facilities Management teams.
   

Contact Information:
   Location: OACS IT Help Desk, 3108 Morrill Hall
   Email: oacshelpdesk [at] umd [dot] edu
   Hours: M-Th 8am - 7pm,  F 8am - 5 pm;  Seasonal:  M-F 9am - 5pm

Departmental Classrooms and Conference Rooms Supported by OACS